Customer Technician App Inditech Privacy Policy

This Privacy Policy describes how Customer Technician App we collect, uses, and shares personal information when you use our Android application Customer Technician App (the "App").

Information We Collect

1.1. Personal Information:

When you download and use the App, we may collect certain personal information that you provide voluntarily, such as your name, email address, and contact information.
We may also collect personal information when you communicate with us or provide feedback about the App.

1.2. Non-Personal Information:

We may collect non-personal information about your device and usage of the App. This information may include your device type, operating system version, IP address, and statistical data about how you interact with the App.

Use of Information

2.1. We use the collected information to:

  • Provide, maintain, and improve the functionality and features of the App.
  • Personalize and enhance your experience with the App.
  • Respond to your inquiries, feedback, or support requests.
  • Send you important updates, notifications, and promotional offers related to the App.

2.2. We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following situations:

To trusted third-party service providers who assist us in operating and improving the App, subject to strict confidentiality agreements.
When required by law, legal process, or to protect our rights, safety, or property.
In the event of a merger, acquisition, or sale of all or a portion of our assets, where your personal information may be transferred to the acquiring entity.

Data Security

We take reasonable precautions and follow industry best practices to protect the personal information collected through the App. However, please note that no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

The App is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us promptly, and we will take steps to remove the information from our systems.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective when we post the revised Privacy Policy on the App. We encourage you to review this Privacy Policy periodically for any updates or modifications.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the App's privacy practices, please contact us at support@inditechsystems.com.